Conflict Resolution

1. Managing, using, and directing tension, dilemmas, and difficult situations.
2. Conflict and crisis intervention
3. Managing complexity
4. Dealing with conflicting priorities and difficult situations in a professional manner.

Tension is a part of life, and it can be very useful, providing us with a great deal of potential. Even if the current situation is sometimes perceived as unpleasant and restrictive, we have the ability to use this potential creatively and constructively. I will provide you with the tools you need to be better able to cope with tension and difficult situations.